At this time of year resolutions are like fresh air. One can’t get enough of the stuff. Vows are made, affirmed, written down, prayed upon and sworn to. “I will absolutely quit my shit job and find the perfect employ where I WILL be fulfilled. And earn much more. I’ll show them”. Of course. Note though that talk is cheap. Cheaper than making a phonecard call to Africa. Cheaper than Skype. After the swearing and puffing comes writing the CV and that’s where we get our comeuppance and die. The task is hard.
Everyone knows financial people are a cut above the rest. That’s why they get paid the big bucks. The facts are incontestable. One of my colleagues reckons people should give their investment managers the freedom to do whatever these hallowed folks think they need to do to earn their sumptuous fees. My friend cautiously adds that you need to appoint the right manager in the first place. The reason for this extreme postulation is that often an investment manager will see an opportunity to make his client (you) money but what he wants to do is not permitted by the mandate you gave him. You (quite sensibly) restricted his activities to only those things you comfortably felt should be done with your money. The problem there is you know damn squat about investments and by tying your manager down you end up with a sub-par portfolio. Plausible, eh?
The flaw with my friends suggestion is obvious even if you’ve never heard of Bernie Madoff and Sir Allen Stanford. The postulate works if two premises are true. The first is that people are trustworthy. The second that human judgement is sound. Why? You need to choose the right manager and then trust they will do the right thing by you. The first premise is, let’s be candid, laughable. People are the least trustworthy of all nature’s creations. At least with a carnivorous beast or a virus you know they’ll kill you as soon as they could. But a wo/man can and often will laugh with you, sup at your table and then under the cover of using the bathroom, sneak upstairs and rob granny. And the worst thing? The next day s/he’ll (not the granny) be driving around in a Porsche giving you the wicked Sarah Palin eye.
The second premise has been thoroughly trashed by behavioural psychologists. We think we are fully rational and logical and objective. It’s not true. As Kahneman recounts in his book, Thinking, Fast and Slow, we are pretty much ruled by the irrational part of our brain (termed System 1 as opposed to System 2 which is the rational part). The reason is that System 1 has had hundreds of thousands of years of evolutionary practice to develop an intuitive way to respond quickly. You meet someone and the stars go ballistic (“love at first sight”, divorce in a hundred). You know nothing about them. Nothing. (“You know like you meet your soul mate. I just knew”). Careful.
To be clear, I am in no way suggesting that financial people are crooks and can’t be trusted. They get taught ethics too. Just remember our old folks had a saying “A fool and his money …”. Trust, but verify. If one of your resolutions is to invest for prosperity because you think you’re smart and can do it yourself. Careful. If you choose to employ someone to manage your money because you “feel” they have the gift. Careful.
What does all this have to do with your CV and the can of poo? Well, picture that recruiter reading your CV and justifying binning your CV to her colleagues thus: “She doesn’t match the job. There were better candidates” – when in fact you were binned because the recruiter did not like the schools you attended (not posh), or the font on your CV (not professional), or the sound of your name (not from here) or, hell forbid if you sent in a picture, the shape of your face. On the other hand the guy who throws in a can of poo (bullshit in polite language) gets the interview. If he talks a good talk he gets the job. That’s why writing CVs is so hard – I mean, just what do you put in them?